Terms of Service

These Terms of Service ("Terms") govern your use of Union Meridian Bank's ("UMB," "we," "us," or "our") website, mobile applications, and banking services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing our website, or using any of our services, you agree to:

• Comply with these Terms of Service
• Comply with all applicable laws and regulations
• Provide accurate and complete information
• Maintain the security of your account credentials
• Accept our Privacy Policy and other applicable agreements

2. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Be a U.S. citizen or legal resident
• Have a valid Social Security number or Tax ID
• Provide accurate identification and contact information
• Not be prohibited from using banking services under applicable law

3. Account Opening and Management

Account Opening

When you open an account with UMB, you agree to:

• Provide true, accurate, current, and complete information
• Maintain and promptly update your information
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Account Security

You are responsible for:

• Maintaining the confidentiality of your username, password, and PIN
• All activities that occur under your account
• Notifying us immediately of any security breach
• Using strong passwords and enabling multi-factor authentication

4. Online and Mobile Banking Services

Service Availability

We strive to provide 24/7 access to online and mobile banking services. However, services may be temporarily unavailable due to:

• Scheduled maintenance
• System upgrades
• Technical difficulties
• Circumstances beyond our control

Transaction Limits

We may impose limits on:

• Daily transaction amounts
• Number of transactions per day
• Transfer amounts between accounts
• Mobile deposit amounts

5. Fees and Charges

You agree to pay all applicable fees and charges, including:

• Monthly maintenance fees (if applicable)
• Overdraft and insufficient funds fees
• Wire transfer fees
• ATM fees (out-of-network)
• Stop payment fees
• Paper statement fees

Current fee schedules are available on our website and in branch locations. We reserve the right to change fees with proper notice as required by law.

6. Deposits and Withdrawals

Deposits

Deposits are subject to verification and may be held according to our Funds Availability Policy. We reserve the right to:

• Refuse any deposit
• Place holds on deposited funds
• Return items that are not properly endorsed
• Charge back items that are returned unpaid

Withdrawals

You may withdraw funds from your account subject to:

• Available balance requirements
• Daily withdrawal limits
• Proper identification requirements
• Advance notice requirements for large withdrawals

7. Electronic Communications

By using our services, you consent to receive electronic communications from us, including:

• Account statements and notices
• Transaction confirmations
• Marketing and promotional materials
• Legal and regulatory disclosures

You may opt out of marketing communications at any time, but you cannot opt out of transactional or legal communications.

8. Prohibited Activities

You agree not to:

• Use our services for any illegal purpose
• Violate any laws or regulations
• Engage in fraudulent activities
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services
• Use automated systems to access our services without permission
• Impersonate any person or entity
• Transmit viruses, malware, or harmful code

9. Intellectual Property

All content on our website and mobile applications, including text, graphics, logos, images, and software, is the property of Union Meridian Bank and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Create derivative works based on our content
• Reverse engineer our software or applications

10. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount of fees you paid in the past 12 months
• We are not responsible for losses caused by circumstances beyond our control
• We are not liable for third-party actions or services

11. Indemnification

You agree to indemnify and hold harmless Union Meridian Bank, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any laws or regulations
• Your violation of any third-party rights

12. Dispute Resolution

Arbitration Agreement

Any dispute arising from these Terms or our services will be resolved through binding arbitration, except for:

• Small claims court matters
• Intellectual property disputes
• Injunctive relief requests

Class Action Waiver

You agree to resolve disputes on an individual basis and waive the right to participate in class actions or collective proceedings.

13. Account Closure

Closure by You

You may close your account at any time by:

• Visiting a branch location
• Calling customer service
• Submitting a written request

Closure by Us

We may close your account or suspend services if:

• You violate these Terms
• Your account has been inactive for an extended period
• We suspect fraudulent or illegal activity
• Required by law or regulation
• We determine it's necessary to protect our interests

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

• Posting updated Terms on our website
• Sending email notification
• Providing notice with your account statement

Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the United States and the state where your account was opened, without regard to conflict of law principles.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Information

For questions about these Terms or our services, please contact us:

18. Additional Agreements

These Terms supplement and do not replace:

• Your account agreement and disclosures
• Our Privacy Policy
• Electronic Funds Transfer Agreement
• Credit card agreements
• Loan agreements
• Other product-specific terms and conditions

Regulatory Compliance: Union Meridian Bank complies with all applicable federal and state banking regulations and consumer protection laws.